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Privacy Policy

Kimberly Clark Corporation Privacy Policy

This website is owned and operated by Kimberly-Clark Professional ["Kimberly-Clark"], which is part of the Kimberly-Clark Corporation. Here at Kimberly-Clark we recognise that many visitors to our site are concerned about the information they provide and how we treat that information. Kimberly-Clark is committed to protecting your privacy and this Privacy Policy sets out our privacy practices. Please take the time to review this Privacy Policy carefully as it tells you how your personal information will be treated by us.

By using this web site and our services, you unconditionally agree to be bound by this Privacy Policy.

Kimberly-Clark wants to offer you the best possible internet experience. Consequently, additional functions, features, products or services are incorporated into this site from time to time. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

Any questions regarding our Privacy Policy should be directed to us at kcpwebmaster@kcc.com or alternatively see the section “Contact us” below.

Our Policy
At this site, we don't collect personally identifiable information from you unless you provide it to us knowingly and voluntarily. This means that you can visit much of this site without having to first sign up. There are some features of this site that require you to sign up to use. If you do sign up, we use the information you supply for the purpose of providing the information or services you request.

If you specifically agree to provide us with identifiable information then we may receive personal information about you (such as your name, company, telephone number, e-mail and postal address and a user name). We may collect this information through this site or through your e-mail or other communications with us.

We collect and use this personal information in order to:

  • administer your access to services provided by us;
  • provide information about orders or applications submitted by you;
  • verify your identity (for example, when you sign on to a service)
  • anticipate and resolve problems with any goods or services supplied to you;
  • send you information about products and services,
We also ask you for other optional information such as what sort of subjects interest you. If you choose to give us this information, we will use it to help us to provide you with the best possible service that is personalised to your needs and preferences.

Although we do not make it compulsory to give us every item of information we ask for, the more information you volunteer (and the more accurate it is), the better we can tailor our services for you.

We also collect information from you if you choose to take part in any of our promotions. Our site may sometimes include notices of promotions we are conducting and we may permit you to send your entry electronically in some cases. If that occurs we will use this information for the purpose of conducting the promotion (e.g. to contact the winners of competitions) and to help us plan other promotional campaigns.

Because of the volume of requests for information or services we receive certain of our services are offered in conjunction with our business partners such as a fulfilment house or distributor of our products. In such cases, we may need to share your personal information with them, such as your name, e-mail and postal address, in order to provide these services. On our behalf they will provide you with the information or products in which you expressed an interest. Please note that certain services may be unavailable if you do not want to disclose the personal information you are asked for.

Log files/IP addresses
When you visit this site, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer the site and to collect broad demographic information for aggregate use.

Non personal information
We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our site. You cannot be identified from this information and it is only used to assist us in providing an effective service on this site. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our site with information relating to the number of users linking to our site from their sites. You cannot be identified from this information.

Cookies
Like many companies, we sometimes store some information (commonly known as a “cookie”) on your computer when you look at this site. This information facilitates your use of our site and helps us to provide you with the best level of service. For example, cookies tell us when you log in whether you've visited us before or are a new visitor and may help us to identify site features in which you have the greatest interest, so that we can provide more of what you may want. The cookie doesn't provide us with any way to contact you.

You can erase or block cookies from your computer if you want to. To remove cookies from your computer please click on the following link www.microsoft.com/info/cookies.htm (you may find it useful to refer to your browser's help documents which are usually found on the tool bar at the top of your screen), but certain of our services may not work correctly or at all if you set your browser not to accept cookies.

Disclosing your information to others
Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime).

Information about products and services
It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time we may send you details of our products and services which we think may be of interest to you. If at any time you do not wish to receive these details, then send an e-mail message to kcpwebmaster@kcc.com.

Keeping our records accurate
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, you may do so at any time by using the “My Account” section. If you have another query relating to your information, please contact us as set out below.

Security
The internet is not a secure medium. We have implemented technology and policies to help safeguard your privacy from unauthorised access and improper use and will continue to update these measures as new technology becomes available.

Third party sites
We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our site and recommend that you check the policy of each site you visit.

In addition, if you linked to this site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

Transferring your personal information outside the European Economic Area
As part of the services offered to you through this site, the information you provide to us may from time to time, need to be transferred to countries outside of the European Economic Area (“EEA”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA. We also share information between our group companies, which are located in countries worldwide. These countries may not have similar data protection laws to the EEA. If we transfer your information outside of the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected.

In addition, if you use our services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those services.

Contacting us
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at kcpwebmaster@kcc.com. You are entitled to ask for details of the information we store about by sending an e-mail to kcpwebmaster@kcc.com.

Questions or comments? Contact Kimberly-Clark