Winners Quotes:
THE OVERALL WINNER FOR 2004:
MACLELLAN INTERNATIONAL
for
BELFAST INTERNATIONAL AIRPORT
Lauren Perks, MacLellan International
Steve Ziessler, President Kimberly-Clark Professional Europe
Kate Graham, MacLellan International
Darrin McCartney, Regional General Manager for MacLellan International
Darrin McCartney commented: ‘This recognition for the work at Belfast International Airport places as firmly at the forefront of our industry. That our first success in the Golden Service Awards should also win us the Overall top prize is a huge endorsement of the excellent work by every member of the team, and also the strong working partnership with the airport, from the planning process to the outstanding performance of the day in day out cleaning routines’.
Winner 2004
Phil Shaw, Director, Initial Foodguard
Best Cleaned Premises by a Contract Cleaning Company – Manufacturing Sector
For Walkers Snack Foods, Leicester
“Following our win of the highly regarded Golden Service Award we have had our contract extended by a further three years. This is a real result and we are celebrating our win with all the 68 staff on the contract”
Winner 2004
Marilyn Lawson, Housekeeping Services Manager at Winchester & Eastleigh Healthcare NHS Trust
Best Cleaned Hospital by an In-House Team
“Our Golden Service Award win has illustrated to patients and everyone in the Trust, the importance we place on cleaning and training. Without 110% support from our top management we may never have entered and we would have missed out on the due recognition our cleaning team received for a difficult job well done”
Winner 2004
Sarah Charles, Deputy Cleaning Services Manager, Staffordshire County Council
The British Institute of Cleaning Science Industry Training Award
“Our win has put the importance of education in the spotlight and we now have had many cleaning staff asking to be put on the waiting list for the next possible training course – that’s a major step in the right direction”
Previous winners’ Talk:
Winner 2003
Best Cleaned Premises by a Contract Cleaning Company
– Offices Under 15,000 sqft Sector
Douglas Cooke of Principle Services in North London is a great supporter of The Golden Service Awards. His teams continue to be on a winning streak. Principle has won a category award for five years in succession – first in 2000 with the under 15,000 sq ft offices sector award, then 2001 for same category, in 2002 for Channing school, in 2003 in the offices under 15,000 sq ft category with its Office of Fair Trading contract and in 2004 in Leisure with Shakespeare’s Globe.
After his win in 2003 Douglas said:
“It really is great recognition for our teams who work so hard and enthusiastically in what is becoming a regulation led profession. We’ll be back next year (indeed he was!). I recommend the programme to any contractor or in-house team that’s proud of its cleaning standards.”
Winner 2003
Best Cleaned Premises by a Contract Cleaning Company – Educational Establishment
After her win in 2003 Gillian Pugsley, Branch Manager for MITIE Cleaning (Southern) Ltd said:
“ Our Golden Service Award win has highlighted cleaning and hygiene putting it at the top of the agenda, precisely where it should be, which is very rewarding. Parents, pupils, governors and staff are now all taIking about it. I have never had a site where cleaning is discussed as much as it is at the South Downs College.
Our success is a three way partnership – the school invests in cleaning and maintenance, the students generally appreciate and respect this initiative and our team works hard to maintain standards.”
MITIE Cleaning (Southern) Ltd won again in 2004 in Educational/Public Buildings Sector with Hampton Court Palace.
Their colleagues in the South West Division won C&M Offices Above 15,000 sqm with Nationwide House, Nationwide Building Society, Swindon.
Winner 2003
C&M Best Cleaned Premises by a Small Contract Cleaning Company
Mike Clemens of Burke & Clemens reported that the staff at the Mondial House Croydon site were thrilled. Following their win in 2003, he took the Award to show the 15 strong team and at the same time delivered a bottle of champagne to each one of them. Mike said:
“The Awards ceremony is one day I will never forget, but sharing the success back at the site with the team was fantastic for all of us. There was a lot of excitement amongst the team – really good memorable moments and our opportunity for rewarding recognition for good teamwork.”
Burke & Clemens were back again in 2004 and achieved Finalist status for their contract at The Institute of Psychiatry.
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